Here's why ...

Let me just give you some stats that you're probably already intuitively familiar with:

In 2011, 70% of people trusted completely consumer opinions posted online.

That number has only grown here.

In 2017, it's 85% of people that trust online reviews as much as personal recommendations.

Most of us read reviews.

Nine out of ten people read reviews for local businesses.

I know I do! I'm pretty sure you do, too.

And 97% of consumers aged 18 to 34 read these reviews to judge a business.

So it's very important.

Reputation should be the foundation, essentially, of every business.

Here is a big picture overview of our RepLaunch strategy.

I'll go into detail about each of these components below.

Essentially, use a sign in form as the engine of our Reputation Automation Machine.

What happens is once somebody signs in, your customers can sign themselves in on a tablet in the office or you or an employee can sign them in if they're out in the field.

Once signed in (name, phone number, email) they go onto a virtual clipboard, which you and your staff have access to.

If you're just collecting reviews, you're done! That's all you have to do, is have them sign in.

But you can use it as a waiting list and / or have them sign out later.

If a waiting list, for example if you're a restaurant or you have a doctor's office or something like that, you can actually, instead of using vibrating widgets or whatever they are, that signal to people that their table is ready, you can instead text the person straight from your clipboard.

It's amazing.

So you basically get permission up front to text them and then you can also send them marketing texts later.

Very powerful.

Now, you can get people into this list in other ways.

You can add single contacts or you can upload a list of customers.

But essentially what happens in the sign-in process is we set a delay after the service is completed or the product is purchased.

Three hours, or 24 hours, or whatever.

Then our system sends a Review Request campaign:

It sends an email and a text message.

(And if they don't respond to any of those, or they start to leave feedback, then stop, then they get an abandoned email campaign.)

What we do in these Review Request campaigns is we ask them to leave us feedback.

If they click the link in the email or text, they come into a feedback or survey page.

And once they leave that feedback, then we either send out a thank you email if it's good feedback, and if it's bad feedback, three, two, or one, we send an apology email.

Now, if it's positive feedback, then we ask them to go paste that feedback in a local directory; Google, in this case, but we also can provide other options.

So they just copy the positive things they just said to their clipboard with the click of a button and paste it on the site they choose.

What happens, then, is you get both internal feedback for your company and public feedback for your company.

We also have a built in promotion system where you can essentially run promotions that you can send out to your four and five star review people, because people who leave four and five star reviews are ready to buy again.

It's a great way to get repeat customers pretty quickly and effectively.

If they leave negative feedback, then they're redirected to another form, which is to send this to the manager.

Once they fill this out, instead of going into a public directory, it just simply goes to a thank you page or a place of your choice.

That way a manager can reach out to the customer who's disgruntled and talk to them.

So, this sign-in form is like the crown jewel of our Reputation system because it's the entry point for all the automation.

All you have to do is sign the person in.

It does not matter what industry you're in, or what business you have, you should be doing this.

It will change the game for you, I guarantee it.

Everything about the Sign-In form is customizable ...the image, the background, the colors, the fonts, everything like that.

Instead of using a pen and paper and a clipboard that they sign in on, they just put in their phone, name, and email address.

And optionally, you can add any questions. So for instance, if you're a doctor's office or something, you have a question maybe about insurance.

You can put as many questions as you want about anything.

This is HIPAA compliant.

But you don't need to have these questions here. It could just be like sign up and they're in.

After the product or service is done, then we send emails and text messages.

When they click any of the links, they're taken to a Feedback Page that looks like this:

(All these colors are customizable.)

They leave their name, email, phone number, and then they leave a star rating, and their feedback.

Positive feedback redirects them to something like this page:

And so they can just click "Copy" and then click "Google" or click whichever directory you want them to go to.

We can put a variety of options, like Facebook, Yelp, Yahoo, etc.

I recommend Google and a maximum of two more.

So, they simply paste the review on Google.

Any and all of this text can be customized, of course.

If they leave negative feedback, like three, two, or one stars, they're taken to a page like this:

We try to find the reason(s) for their dissatisfaction so that we can resolve it.

What happened that was unsatisfactory? How can we do it better? And then send this to the manager.

Your Own Super Charged, Growth CRM - User Experience

Of course, you get your own login, where you can manage your contacts, communicate with them, manage reviews, and add your contacts.

Treat this as your own CRM that also lets you manage your reputation and run promotions.

This is unlimited, by the way. We're not going to raise the price based on the number of contacts you have or emails you send. It's all one low price.

• You can manage all of your campaigns.
• You have a Promotions area.
• You have a message center where you can manage all of your messages.
• You have access to the sign in form, which I just showed you, which is where you input the phone number, which is the entry point for all of this: the crown jewel.
• There's a training center for your employees to be trained on reputation, which is very important. So, we will train your employees for you.

(We cover review-getting strategies for your employees in the Maximize Method Training, too.)

You also have access to:

• the latest reputation reports,
• your review / feedback page,
• and the media center, which means you can design and print media that you can hand out, like business cards or flyers or anything that has a QR code for people to scan to go straight to either your feedback page or your Google review area. Very powerful stuff.

And of course, we cover these printable review-getting strategies in the members area.

You can do everything in here that a normal CRM does, and more!

Such as ...

Get Repeat Customers Easier Than Ever

To get repeat customers, use the promotions area often.

What you do is you create a promotional campaign and you're able to send it to only the customers who rated you five and four stars because they're primed and ready to buy.

You can create unlimited Promotion pages and campaigns with our simple point-and-click editor, plus use images that we already have available for you, or use your own.

We host these pages and manage the emails.

All you have to do is choose the page you want integrated with the email(s) you send.

Write your email and then insert the promo page you just made.

When people click, they're taken to that page that you just built.

Very powerful stuff for repeat customers, but it doesn't stop there.